Frequently Asked Questions

About SN Interpack
Who is SN Interpack?
We are a leading manufacturer and distributor of complete packaging solutions, including parcel boxes, mailer bags, adhesive tapes, bubble wrap, protective materials, and all types of packing supplies. With an experienced professional team, we are committed to delivering comprehensive service, competitive prices, and on-time delivery.
What are the company’s strengths?
Our key strengths are Complete, Affordable, Fast Delivery: one-stop packaging, factory-direct prices, and same-day delivery service.
Where is the company located? Can I buy in-store?
SN Interpack has both a physical store and warehouse. Customers can visit our store to purchase and pick up products in person, or conveniently order online for home delivery. You can find our location on the Contact Us page or chat directly with our staff for assistance.
Our Products
Are your products available in stock and ready for shipment?
All our products are in stock and ready for immediate delivery. Once your order is received, we ensure dispatch within 1-2 business days.
Can I order custom-made products with specific sizes or logo printing?
Yes, customers can order custom-made boxes or mailers with tailored sizes and logo printing as required. A minimum order quantity applies, and our team is ready to provide a quotation tailored to your needs.
Which applications are your adhesive tapes most suitable for?
Our adhesive tapes come in various types clear tape for general use, brown tape for strong carton sealing, and custom logo-printed tape for brand enhancement. All are designed with strong, durable adhesive, making them ideal for corrugated boxes, die-cut boxes, and general parcel packaging.
What products do you offer?
We are a one-stop center for packaging and packing supplies, offering thousands of items from parcel boxes, mailer bags, adhesive tapes, bubble wrap, and stretch film, to paper, envelopes, and much more. Our range is designed to meet every packaging need as well as office use complete, affordable, and fast delivery, all in one place.
How many types of boxes are available?
We offer more than 50 standard box sizes ready for delivery, covering a wide range of uses. In addition, we provide custom box production tailored to your specifications, with logo printing to enhance your brand image professionally.
Are the products eco-friendly?
we provide eco-friendly products, including boxes and packaging made from high-quality recycled paper and reusable materials. Our products are carefully selected to reduce environmental impact, supporting businesses that care about sustainability and customers who want to build a green brand image.
What are the best-selling products?
Our best-selling products include a wide range of parcel boxes, high-quality OPP tapes, protective bubble wrap, as well as convenient mailer bags and envelopes. These items are highly popular among our customers due to their durability, value for money, and practical usability.
Our Services & Delivery
Do you offer wholesale pricing?
Absolutely. We offer special wholesale prices for bulk orders, helping you reduce costs and get the best factory-direct value. Contact us today our team will provide a customized quotation tailored to your needs.
Can you issue tax invoices?
Of course. We provide official tax invoices for all customers, ensuring convenience and full compliance with accounting standards.
What is the minimum order quantity?
We accept orders from just 1 piece up to bulk quantities (retailwholesale) with no minimum requirement. Customers can start ordering right away, and the more you order, the lower the cost per unit with factory-direct wholesale discounts that provide great value for both individual users and online sellers.
What delivery services do you provide?
We provide fast and flexible delivery services to meet every customers needs, with multiple options including:
  • Same-day delivery via our company trucks and partners such as Lalamove, Grab, and LineMan
  • Leading private couriers like Kerry, Flash, J&T, SPX, and DHL for nationwide coverage
  • ️ Thailand Post EMS for wide-reaching delivery to every area
  • Regional carriers for efficient inter-provincial shipping
  • In-store pickup for customers who prefer to collect their orders directly
Whichever method you choose, we guarantee fast and secure delivery.
How long is the delivery time?
Delivery time depends on the method chosen. Standard lead times are 12 business days for Bangkok and metropolitan areas, and 23 business days for other provinces. For express services, same-day delivery is available. We guarantee on-time delivery and ensure that every order arrives safely.
Can I get consultation on packaging and packing solutions?
Absolutely. Our team of packaging and shipping experts is ready to provide advice and answer all your questions. You can reach us via online chat, phone, or through the Contact Us page for quick and convenient support.
Do you provide customized production according to customer specifications?
We provide customized production of packaging boxes, protective materials, adhesive tapes, and other packing supplies according to customer specifications, tailored to your specific needs. Please contact our customer service team directly we are happy to provide consultation and a professional quotation.
Is the payment secure?
We provide a secure and standardized payment system that supports multiple payment methods, including:
  • Bank transfer
  • QR Code
  • Credit/Debit cards
  • Cash
  • Cash on Delivery (COD)
All transactions are processed through a secure system, ensuring that your payment information is kept confidential and fully protected.
Can I request product samples?
Of course. Customers can request product samples to check the quality before placing bulk orders, ensuring the product meets your exact requirements.
Warranty and Customer Care
Is the product eligible for exchange in the event of a manufacturing defect?
No worries. If any product issue arises due to a production error, we are happy to replace it within 7 days. Just contact our customer service team, and we will make sure you receive the right product in perfect condition.
How can I track my order?
You can track your delivery status online via the tracking page on this website, or contact us directly by phone or Line OA. Our team will promptly check and update the status for you.
What are the after-sales contact channels?
You can reach us through any channel thats convenient for you phone, email, Line OA, or Facebook. Our team is always happy to assist and will respond promptly. You can also find full contact details on this website.
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